About us
Experience you can rely on. Service you can trust
With over 40 years of combined industry experience, our directors bring extensive knowledge of the print industry and a hands-on approach to customer service. As a Canon partner, we combine trusted technology with practical expertise to deliver print solutions that work for your business.
Putting our customers first
We believe great service goes beyond supplying equipment. It means understanding your business, providing honest advice and being there when you need us.
Our manufacturer-trained service engineers work to manufacturer specifications, delivering reliable maintenance and responsive support to help minimise downtime and keep your business running smoothly.
Whether
you need a single printer, a fleet of photocopiers or a complete managed print
solution, we take the time to understand your requirements and recommend the
right solution.
A partnership built around your business
We pride ourselves on building long-term relationships with our customers through personal service, dependable support and solutions that offer real value.
At CiDT, you're more than just an account number. We're here to make managing your print simpler, more efficient and more cost-effective, today and as your business grows.
Your office equipment and support partner
Reliable Performance, Long-Term Support
Our equipment is supplied with comprehensive service agreements, typically for up to five years, covering servicing, parts, consumables and labour as specified in your agreement. We help keep your printers and photocopiers performing reliably, with predictable running costs.
Manufacturer-Trained Service Engineers
Our manufacturer-trained engineers carry out servicing in line with manufacturer specifications, helping maintain equipment performance and minimise disruption to your business.
Responsive, Reliable Support
When a problem arises, you need support you can count on. We offer agreed on-site response times of four or eight hours, depending on your service agreement, helping reduce downtime and keep your business running smoothly.
Responsible Recycling
We take our environmental responsibilities seriously. When equipment reaches the end of its working life, we arrange for appropriate recycling and disposal in accordance with applicable WEEE requirements, helping reduce electronic waste.
