Customer testimonials

We have been using CiDT for our photocopying and printing requirements for the past 23 years, and throughout that time the service has been nothing short of excellent. CiDT has consistently provided reliable photocopiers, outstanding support, and a level of customer service that is increasingly rare to find. I genuinely have no complaints, only positive things to say about our experience. Cliff and Jason are always on hand to help whenever needed, responding promptly and professionally to any issue or query. Their commitment to customer satisfaction has made CiDT a valued and trusted partner to our business for over two decades. I would have no hesitation in recommending them to others. On a personal note, after more than 23 years of working together, I can honestly say that CiDT has been a pleasure to deal with throughout, and I look forward to continuing our relationship for many years to come.

We have been working with CiDT since we started our business in 2007, and we have always been very happy with the efficient and fast service they provide. They have always been reliable, trustworthy and professional, and we would highly recommend their services to other businesses.

CiDT have been great to work with from the start. They helped us choose and purchase our new printer and took care of removing the old one. Maintenance is completely hassle-free: we never have to chase or book anything in; they simply turn up when it's needed. The machine even lets them know when it's running low on ink, and the replacement cartridge arrives in the post before we run out. When we moved premises, they kindly came out to make sure everything was set up and working in its new position. A reliable, proactive service that we'd happily recommend.

CiDT has provided our photocopier and printer services since March 2023, and we honestly wouldn’t want to be with anyone else. Since they were recommended to us, Jason and his team have provided outstanding service. We are a small charity. CiDT completely understood our needs and worked hard to ensure the copiers we received totally suited our requirements. CiDT are professional, polite, efficient, and communicative. We remain delighted with their service and approach – we highly recommend CiDT.

Having worked with CiDT for over 10 years, we’ve always had a very positive experience. The machines are reliable, efficient and produce excellent-quality copies and prints. The team is professional, knowledgeable and always helpful whenever we have questions or need assistance. The service is prompt and dependable and any issues we’ve encountered have been resolved quickly with minimal disruption. We also appreciate the good value for money and consistently high level of customer service. The delivery team are fantastic and always seem to find a way to get the machinery into our building even with tight staircases! They do so with ease and a positive attitude. Overall, we’re very happy with the quality of the equipment and the level of support provided. We would definitely recommend CiDT to any business looking for reliable copier and printing solutions.

My firm has been with CiDT for close to a decade now. We have found them to be one of the best partnerships we have had in all this time. Their support and reliability of service is second to none and we can always call to have any emergency or machine glitch, which in itself is rare, dealt with usually within 24 hours if not same day. It has been a pleasure to work with Bill in particular. He is always responsive and sensitive to our needs as a fast-moving criminal defence firm of solicitors who are always on the go. I recommend CiDT with enthusiasm.

We have used CiDT for our printing/scanning services for many years very happily. Their machines are of a very high quality. Their level of service is exceptional as is their knowledge. Extremely happy with them and have no hesitation whatsoever in recommending.

We have used CiDT for our photocopier servicing and maintenance for well over ten years and have been very happy with the service throughout. Their team is professional, helpful and a pleasure to deal with, giving us confidence that our equipment is in good hands. We greatly value our longstanding relationship and would happily recommend CiDT to any business looking for dependable service and support.

CiDT, and Jason in particular, have been dealing with our photocopying and printing needs for the last 17 years – we have both leased and bought equipment during this time and have always found them to be quick to respond, providing clear information, and high quality equipment at an affordable price.

CiDT have been extremely helpful and attentive to our organisation over many years, responding promptly to any issues and ensuring we get best value out of our printing agreements. We have always been very satisfied by the service offered and would recommend them to other businesses.

CiDT provides an exceptionally efficient and prompt service. Whenever we have required repairs or assistance, their team has resolved the issue quickly and reliably.

CiDT have been our service providers for many years and provided excellent service in those years. Whenever we approached them in time of need, they were available in the shortest possible time. I am grateful to the team at CiDT and wish them success in the future.

I, Gromyko, write to appreciate CiDT for their professionalism. CiDT has never let me down even out of hours, I appreciate and value your service.